40 Cardo Drive
Springdale Heights NSW 2641
Complaints and feedback can be verbal or written
All feedback is appreciated and valued; indeed, we view it as an opportunity to improve our services to you. You have the right to complain, without discrimination, and recriminations, and with assistance of interpreters and/or an advocate as required.
Orana Community Centre Inc uses a three tier complaints handling system as follows:
Notwithstanding the above, you have the right to escalate your complaint to a Committee member, or our funding bodies at any time if you are not satisfied with either the way the complaint is being handled, or the outcome.
NSW Department of Communities & Justice
Albury City Council